Delete Your Account

You can permanently delete your Panora Health AI account and the data associated with it at any time. This page explains what gets removed and how to request it, whether or not you have the app installed.

What Gets Deleted

Deleting your account permanently removes:

• Your account and profile information
• Your health and nutrition records (blood work, nutrition logs, supplements, workouts, and wearable data)
• Your check-in and chat conversations
• Your subscription entitlement record (the plan tier stored in our system)

Deleting your Panora account does not cancel a subscription purchased through the App Store, Google Play, or our website. Manage or cancel a store subscription directly in the store you subscribed through; if you subscribed on our website, cancel it from Billing in your account settings before deleting your account.

Your account is deactivated immediately when you request deletion. After a 30-day grace period, your data is removed from our active systems. Copies in our routine encrypted backups are removed as those backups age out, and certain consent and audit logs are retained longer for legal and security recordkeeping, as described in our Privacy Policy. If you change your mind within the 30-day window, contact us at the email address below to restore your account.

Delete From Within the App

Open the app, go to Settings, tap Delete Account, and type DELETE to confirm.

Request Deletion Without the App

If you no longer have the app installed, or would rather not use it, email us at admin@panorahealth.ai with the subject line "Data Deletion Request" from the email address on your account. We will verify your identity and process the deletion within 30 days.